• eileen@hrxconsultingllc.com

IT’S HERE!! – The New Year is here and you hope it will be even better than last year!!

There are things that you’d like to have happen in your business, e.g. more sales, customers or clients, etc. Hey, you can keep doing things the way you’ve been doing them and hope things will get better. Yes, you can…but Hope is NOT a Strategy.

When was the last time you stepped away from your “busyness” (a synonym for your business? hmmm) and looked at these things:

  • What are your company’s strengths?

  • What are your company’s weaknesses?

  • Where are your opportunities?

  • Where do the threats exist?

You need to do this. Things change, sometimes very quickly, but definitely in a year’s time. Take the time to conduct this SWOT analysis of your business. Also, take a look at your Mission Statement – is it what you’re truly about and doing? If not, which needs to change: what you’re doing or editing your Mission Statement? Either is fine as long as is reflects what is true of your business and for what it stands!

Next, you need to develop specific goals and strategies to help you reach what you’d like to have happen in your business, e.g. more sales, customers or clients, etc. Look out into the next three years and five years – where would you like your business to be…specifically; how many sales, clients, customers, etc. Do you want to expand your market share or provide new products? Take this time and let your desires and dreams materialize!!

Then compare where you’d like to be to where you are now…what is that gap? That gap is the thing you need to develop S.M.A.R.T. goals and specific strategies (action items) around! Those are Specific, Measurable, Attainable, Realistic and Time-bound goals. The strategies are the specific steps and action items you’re going to use to reach the S.M.A.R.T. goals. An example of that could look like this:

  • S.M.A.R.T. Goal: Add 10 new customers a month starting June 1, 20xx

  • Strategy #1: Using research and survey data, develop monthly, multi-media, targeted product marketing campaign starting April 1, 20xx.

  • Conduct market research during January 20xx regarding the types of product lines we carry. Make adjustments as needed.

  • Conduct Customer Satisfaction Survey to determine what they like and what they would like more of by January 31, 20xx

  • Strategy #2: Utilize and advertise vendor promotional programs each month, starting in January 20xx

  • Send weekly emails to contact and customer lists using the marketing campaign materials provided by vendor and track responses.

To help fortify your success – make sure your employees’ efforts and goals are tied to your S.M.A.R.T. Goals! For example: you could have a goal for the employee who helps with marketing (or assign someone) to conduct the research and provide a detailed report back to you with recommendations/options by January 25, 20xx.

With a clearly-defined path, specific action items and all your employees connected and working together on the business’ goals, your success will be much better than you “hoped”. Here's more information about how to set strategic goals and strategies.

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Dawn Monroe Training

Eileen has a fantastic model to supply small businesses with Human Resource needs. She'll help with policies, compliance, hiring, firing - all in the scope of what your business needs - without having a full-time HR employee. Get what you want, when you want it. I find myself seeking out her no-nonsense approach to solving business problems. Highly recommend Eileen as a business partner and HR professional.

Fastenair Corporation

We are a 58 year old family owned business with an established culture that had never had a company policy handbook. Eileen brought us a comprehensive product that we could edit to fit our culture and implied policies while retaining all of the state and federal guidelines to keep us compliant. It was exactly what we were looking for and it fit well within our budget. Eileen took the time to learn about us. She researched our industry. She educated us about employment law and helped us iron out the kinks in areas where we had options. We are very happy with the final product. I look forward to working with Eileen in the future and would highly recommend HRx Consulting to any small business.


Raceway Electric

HR is a skill-set in which we know we need guidance. Eileen is a wonderful person to provide that navigational expertise. She is patient and thorough, and is willing to explain it until it's understood. She helped us with some stumbling blocks, and has made us a better employer for it.

Shawna Dennett
Wichita Habitat for Humanity couldn't have found a better person to guide the development of our strategic plan, performance management program and annual compensation analysis. Eileen provides clear direction, tough love and grace, effective procedures and templates, quick responses, well-rounded knowledge and all with a generous, affable personality. Highly recommend HRx Consulting!

Gina Stuchlik
I met Eileen at a Business Networking Group, I had some of my own questions regarding my business and how to approach and handle certain issues. I felt it appropriate to get an outside source as well. She had wonderful ideas on how to continue. She had great advice and really took the time to appropriately assess and guide me through!! She is an amazing person! I would highly recommend her!

Ann Fox
As a small non-profit, we must rely on consulting support to work through Human Resource issues. HRx Consulting truly understands the non-profit environment and has delivered wise counsel, mediation services and technical assistance, all at a reasonable cost. Eileen McNichol brings an upbeat and encouraging attitude, and an incredible ability to communicate clearly and directly on tough topics. With her help, we've implemented a strategic planning framework that aligns individual performance goals to our strategic priorities. We had floundered in making progress in this arena. Her coaching made all the difference. I recommend HRx without hesitation. Ann Fox, Executive Director, Wichita Habitat for Humanity

Lee Gray
I recommend Eileen for her expertise, patience and total understanding of the HR function. I have referred clients to HRx Consulting and have been extremely pleased with the results. She knows the HR law and she puts a human element to the sometimes technical side of HR (like the handbook, job descriptions, hiring etc....) Give her a call if you need to hire, or you want, a policy or procedure manual.

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